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Video tutorials
Video tutorials

How to pair Jabra CLIPPER

Watch the “Hands-on with Jabra Support” tutorial video. In this video we will show you how to connect or pair your Jabra Clipper with your mobile phone, for first time and later pairing.

Video in English

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Frequently Asked Questions
Frequently Asked Questions

FAQ - Top 5 questions

  • Is my Jabra headset compatible with my mobile phone?

    Jabra headsets and speakerphones follow the Bluetooth standard. Bluetooth devices that follow the standard are compatible. Refer to your mobile phone's specifications to see whether it meets the Bluetooth standard. Products using different revisions of the Bluetooth standard also work together. 

    Later versions of Bluetooth are backward-compatible with previous versions. Features and specifications of Bluetooth communication will always revert to the older version in use.

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  • Can I use my Jabra device with my iPhone?

    You can use your Jabra device with your Apple iPhone, but please note that while the Jabra device is compatible for iPhone telephone applications, music applications may not perform correctly, e.g. Play/Pause, Skip Next/Previous, Volume Up/Down, etc.

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  • Can my Jabra headset work with other Bluetooth equipment?

    The headset is designed to work with Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1 or higher and support a headset and /or handsfree profile.

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  • I can use my Jabra headset for phone calls, but I cannot hear my music through the headset.

    Please verify that your phone supports the A2DP and AVRCP Bluetooth Stereo profiles. Without those profiles in your phone the music will not transmit via the Bluetooth link. Please check with your phone provider to verify your phone's supported profiles.

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  • I have a connection problem with my headset.

    You may have deleted your headset pairing connection in your mobile phone. Follow the pairing instructions (refer to the section in the User Manual).

    You can determine if your headset is connected to a device by looking at the flashes on the headset after tapping the answer/end button. 

    When the headset is on:

    • very slow, single flashes mean that the headset is connected to a device
    • slow triple flashes mean that the headset is not currently connected

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FAQ - all questions

  • Audio

    • I can use my Jabra headset for phone calls, but I cannot hear my music through the headset.

      Please verify that your phone supports the A2DP and AVRCP Bluetooth Stereo profiles. Without those profiles in your phone the music will not transmit via the Bluetooth link. Please check with your phone provider to verify your phone's supported profiles.

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    • I cannot hear the phone call in my headset.

      Please try the following steps:

      1. Increase the volume on your headset.
      2. Make sure your phone is connected to the headset by tapping the answer/end button.
      3. Ensure that the headset is paired to your phone.
      4. Make sure your phone is connected to the headset in the phone's menu or by tapping the answer/end button on the headset.

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    • I cannot hear music in my headset.

      Please try the following steps:

      1. Make sure the headset is connected to your Bluetooth enabled device. You may have been out-of-range (10 metres / 33 feet) of your Bluetooth-enabled device, or the headset might have experienced an ESD (electrostatic discharge) incident.
      2. Press the answer/end button to re-establish the Bluetooth audio link. Increase the volume on your device.
      3. Make sure that your headset is charged.

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    • I cannot hear anything in my headset.

      Please try the following steps:  

      1. Increase the volume in the headset.
      2. Ensure that the headset is paired to a device.
      3. Ensure your phone is connected to the headset by tapping the answer/end button.

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    • I hear crackling noises

      A Bluetooth is a radio technology, which means it is sensitive
      to objects between connected devices. To avoid crackling noises
      a distance of no more than 33 feet (10 metres) with
      no major objects in-between is recommended.

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    • I have problems streaming in stereo from my music device (mobile phone, PC, MP3-player etc.).

      Make sure the other device supports Bluetooth 1.1 or 1. 2, including the Advanced Audio Distribution Profile (A2DP), otherwise it will not work. Please consult the user manual of the device you are using for how to pair it to a Bluetooth stereo headset.

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  • Compatibility

    • Is my Jabra headset compatible with my mobile phone?

      Jabra headsets and speakerphones follow the Bluetooth standard. Bluetooth devices that follow the standard are compatible. Refer to your mobile phone's specifications to see whether it meets the Bluetooth standard. Products using different revisions of the Bluetooth standard also work together. 

      Later versions of Bluetooth are backward-compatible with previous versions. Features and specifications of Bluetooth communication will always revert to the older version in use.

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    • Can I use my Jabra device with my iPhone?

      You can use your Jabra device with your Apple iPhone, but please note that while the Jabra device is compatible for iPhone telephone applications, music applications may not perform correctly, e.g. Play/Pause, Skip Next/Previous, Volume Up/Down, etc.

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    • Can my Jabra headset work with other Bluetooth equipment?

      The headset is designed to work with Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1 or higher and support a headset and /or handsfree profile.

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  • Features

    • Does Jabra CLIPPER support connectivity for multiple mobile phones at the same time?

      ​No, the Jabra CLIPPER does not support multiple mobile devices connectivity at the same time.

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    • I cannot use "Reject call", "Call on hold", "Redial" or "Voice dialling"

      In order to work, these features must be supported on your phone. Please consult your phone’s user manual for details.

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  • Installation

    • I have a connection problem with my headset.

      You may have deleted your headset pairing connection in your mobile phone. Follow the pairing instructions (refer to the section in the User Manual).

      You can determine if your headset is connected to a device by looking at the flashes on the headset after tapping the answer/end button. 

      When the headset is on:

      • very slow, single flashes mean that the headset is connected to a device
      • slow triple flashes mean that the headset is not currently connected

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    • What is the pass code or PIN for pairing my Jabra device?

      The pass code or PIN is 0000 (four zeros)

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  • Technologies

    • What is AVRCP?

      Audio Video Remote Control Profile (AVRCP) is a Bluetooth profile that makes it possible to control e.g. a phone from a Bluetooth headset when streaming music.


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    • What profiles are supported by the Jabra CLIPPER?

      The ​Jabra CLIPPER supports headset, handsfree A2DP and AVRCP profiles.

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  • Other

    • I am unable to take any calls when my headset is charging.

      The headset cannot be used while charging for safety reasons. Please allow the headset to charge fully then disconnect it from the charger and it will be ready for use.

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Download area
Download area

Manuals

Documentation for download Language File format File size
Datasheet English PDF 575,6 KB Download
Technical Specifications English PDF 175,2 KB Download
User Manual PDF 382,1 KB Download
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